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2006 DIRECTOR'S REPORT

How do you feel when you receive a request from a charitable organization that begins with the personal story of someone who desperately needs their help? The story may be gut wrenching or tragic, or it might eventually have a happy ending. It is followed by a plea for help, hoping that you are sufficiently moved to contribute to the cause.

Such requests usually leave me feeling impatient. I tend to want more information about the organization itself – who they are, some of their history, exactly what kind of assistance they provide, etc. Certainly when we evaluate grant applications for the Foundation, all these factors are rightly taken into account as we focus on much more than our emotional responses to those in need. And, admittedly, after hearing enough stories they sometimes start to sound alike and one is tempted to stop listening to them.

But … what if we are part of the story? What if the story is not finished yet and has a part in it open for us?

Our emotional response to another’s story may be exactly the thing that moves us to compassion, to study the need further and find a way to help. We listen to the victims of natural disasters, for example, and are moved to support local efforts to rescue, feed, and shelter them. We listen to the stories of the terminally ill and support the volunteers who give them and their families care and peace. We hear the stories of kids caught up in lengthy court proceedings through no fault of their own, and give them gifts that show them they are loved and supported. Without listening to the stories, we would remain unaware and uninvolved.

We are all called to listen and respond to such stories, not just emotionally but intelligently, responsibly and constructively. By listening we begin the work of finding solutions. We validate others’ achievements and help strengthen their foundations for continued success.

Recently the development director of a local nonprofit was updating his organization’s web site. Apparently the web designer was concerned about the number of personal testimonials and success stories on the site and had suggested that most of them be taken out. “How can I do that?!” the director asked me. “This is what we are all about. We have to tell our story!”

And listening to the story can be the first step in making the happy ending a reality.

Sincerely,

Therese Starr
Director